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Gillian Scotford & Jane Carver: Speaking at Leisure and Hospitality World

Gillian Scotford & Jane Carver

Accessible Derbyshire and Access For All UK

How to win your share of the £12.1 billion accessible tourism market

Accessible Tourism is worth a staggering £12.1 billion pounds per annum in the U.K. Organisations who do not understand and incorporate the needs of disabled people in their offering are therefore missing out on their share of this lucrative, fast-growing market.

Accessibility is not just about providing level access either. Only 6-8% of disabled people are wheelchair-users so organisations need to understand and accommodate the needs of people with hearing impairment, vision impairment, mobility impairment, autism, learning difficulties and dementia. They need to consider every aspect of their offering: the facilities they have, the information they provide and the customer service they offer at each stage of the customer journey.

This seminar will let you in on the ‘Top Tips’ for improving your accessibility devised by thought-leaders in accessible tourism in the U.K, outline the key steps in creating a truly accessible destination and discuss the benefits of inclusivity for your destination, your business and your bottom-line.

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