HowDidWeDo? allows your customers to provide feedback about your business and the service they have received. Whether you are a service provider, a tradesperson or leisure establishment, or any type of business, we can help you improve your customer service. Customer feedback is sent directly and immediately to you as soon as it is submitted. So you can respond immediately and ensure your hotel is performing optimally.
This system allows great hotels to maintain their high level of service by catching issues early and mitigating any potential fallout. Feedback alerts can be tailored to ensure the more pressing of submissions are immediately fed through to principal members of staff via email. This gives them the opportunity to resolve the issue at the source.
Tel: 0121 2855590